Baldriges Double Impact: How Students, Companies, and Governors Became Honored United Managers to Tighten Mayfairs Berger

Authors

Teydren Brady

Abstract

This paper analyzes the impact of the Baldrige Performance Excellence Program on both the education and business sectors, as well as on state government. The program encourages organizations to strive for excellence in seven key areas, including leadership, strategic planning, customer focus, and workforce engagement. Through a case study of Mayfair's Berger, a fictional company, the paper demonstrates the tangible benefits of implementing the Baldrige framework, such as increased customer satisfaction, improved employee morale, and greater financial stability. Additionally, the paper explores the role of governors in promoting the Baldrige program within their states, and highlights the positive impact of integrating the Baldrige criteria into high school and college curricula. Ultimately, the paper argues that the Baldrige program has the potential to transform both individual organizations and entire industries, leading to a more competitive and prosperous economy.

Citation

Teydren Brady "Baldriges Double Impact: How Students, Companies, and Governors Became Honored United Managers to Tighten Mayfairs Berger". IEEE Exploration in Machine Learning, 2020.

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This paper appears in:
Date of Release: 2020
Author(s): Teydren Brady.
IEEE Exploration in Machine Learning
Page(s): 9
Product Type: Conference/Journal Publications